Contracted by Biglight to work on a brand new site for Arco for release soon.
A digital transformation project, the current arco.co.uk is a giant behemoth of a site, mostly built 15 years ago. As a senior UX I had to jump into an accelerated sprint plan with weekly deliverables. The current site is not responsive and mostly custom built. Along with a complete overhaul of the design of the the site, the plan is to build it on a Hybris platform and custom build sections that are not ‘out-the-box’.
Some of the requirements were exactingly complex in their nature. For example, we needed to workshop the ‘Personalisation’ section because it was scoped out of OOTB. Sketching ideas and collaborating was essential to overcome technical issues to deliver a workable and simplified user experience. Working in Agile sprints, wire-framing all sections and user-journeys in Axure, creating responsive prototypes for client sharing, working closely with developers and other external agencies where required to create a site that is robust and easy to use.